Refund policy

Return Policy	Items purchased via mail order can only be returned if you contact us by the day after the item arrives. ※ Return shipping charges will be prepaid for items returned due to customer reasons, and cash on delivery for items with initial defects. Return conditions The product must have been purchased via mail order. You must contact us by the day after the product arrives. The tag must not have been removed from the product and it must be unused. The shipping address must be within Japan. There must be no scratches or damage due to customer's fault.
Purchased in store	Due to the nature of the products purchased in store, we do not accept returns or exchanges due to customer's convenience under any circumstances. However, if the product is defective or faulty due to our fault, we will accept returns, so please contact us. We take every precaution to ensure that the product is in perfect condition, but if a defect occurs after purchase, we will repair it within our warranty policy.

Return Policy

Items purchased via mail order can only be returned if you contact us by the day after the item arrives.
※ Return shipping charges will be prepaid for items returned due to customer reasons, and cash on delivery for items with initial defects.

Return conditions

The product must have been purchased via mail order.
You must contact us by the day after the product arrives.
The tag must not have been removed from the product and it must be unused.
The shipping address must be within Japan.
There must be no scratches or damage due to customer's fault.

Purchased in store

Due to the nature of the products purchased in store, we do not accept returns or exchanges due to customer's convenience under any circumstances.
However, if the product is defective or faulty due to our fault, we will accept returns, so please contact us.
We take every precaution to ensure that the product is in perfect condition, but if a defect occurs after purchase, we will repair it within our warranty policy.